Dear Galtenberg friends,

we are looking forward to welcoming you. As before, hygiene and the safety of all our guests and staff is our top priority.

The necessary measures to guarantee a carefree holiday experience are implemented by us with common sense, a sense of proportion and within the framework of the general guidelines. You will find the most important up-to-date information on this below.

With Alpbach im Alpbachtal you are making the right choice, both summer and winter, especially in the current situation. Our guests have always loved the cosy and homely atmosphere of our region. Due to a guest to inhabitant ratio of less than 1:1 we are never overcrowded compared to other tourist resorts and therefore we have always been "Corona compliant" so to speak.  

We are always available for questions.
We are looking forward to you!


Your family Kostner and employees of the Galtenberg Resort 4*S

 

OUR CURRENT CANCELLATION CONDITIONS

All bookings that cannot be made due to the Corona crisis and the associated closures will be easily rebooked by us. Advance payments remain in the form of vouchers of the same value.  Here you can find our cancellation conditions apply.

CORONAVIRUS MEASURES AT THE GALTENBERG RESORT 4*S

Your holiday with us should remain carefree and unique despite Covid-19. Therefore, the safety of our guests and staff is our highest priority.

  • We have now once again evaluated and extended our already high hygiene standards. All our employees have been thoroughly trained and wear the protection prescribed in the various areas. Regular tests of our employees are carried out by a professional institute.
     
  • There are thermal imaging cameras at the entrances to the Galtenberg Resort. The body temperature of all persons is measured fully automatically in order to be able to react accordingly in case of suspicion. All employees are additionally checked for fever several times a day in order to be able to react quickly to this main feature. Already before your arrival you will receive your digital online registration form from us in order to avoid unnecessary contact time at the check-in.
    It is recommended to wear a mouth and nose protector or a visor as soon as the minimum distance (< 1 meter) could be fallen below. On request, we provide our guests with a mouth-and-nose protection on site and alternatively, the friendly "Smile Shields".

Here is a summary of the general recommendations

  • We kindly ask you to wear a mouth-nose protection in all interior (general areas) of the hotel, unless you are sitting
     
  • By regularly washing your hands or using our numerous disinfectant dispensers, pathogens have hardly any chance
     
  • Try to avoid direct contact with people who have acute cold symptoms
     
  • For your own protection and that of others, it is recommended that you avoid kisses and handshakes, and that you avoid drinking from bottles and glasses.
     
  • In case of coughing or sneezing, it is recommended to cover your mouth and nose or to avoid sneezing in the crook of your arm and the contact of your hands with the expelled air
     
  • In case of disease symptoms such as viral infections, it is recommended not to take any medication that has not been explicitly prescribed by a doctor.
     
  • We receive fewer guests in the resort, since 1/3 of the room capacities are not booked by us until the Corona measures are completed.
     
  • All areas in the restaurant offer enough space for a safe distance to other guests. At the buffet area our trained staff will assist you in compliance with the regulations. Our kitchen team works of course as always under the highest hygiene regulations and with the necessary distance in always the same teams.
     
  • Wellness treatments such as massage or cosmetics can be booked - we recommend that you make an appointment before your arrival. Our wellness areas are open regularly. Regular cleaning and disinfection is of course also carried out here. Our pools and the water park can be used without any restrictions and in compliance with the prescribed distances. So nothing stands in the way of fun in the water. Also the saunas and steam baths can be enjoyed with a distance to other guests. The opening hours of our wellness areas have been extended to give every guest the opportunity to use them.
     
  • In order to protect you and also our employees, the room cleaning is always carried out when nobody is in the room. You are welcome to let us know at any time if you would like to do without the daily cleaning.
     
  • Even our little guests do not have to do without anything. Our Galti Kidsclub is open daily from 8.30 am to 9 pm and the supervision takes place as usual. Depending on the weather, activities take place mainly outdoors.

 

Status: 21.9.2020

OUR STRENGTH

  • Optimal location
  • In the middle of nature and around the mountains
  • Very much space inside and outside
  • Numerous activities in the nature