The Privacy Statement applies to the collection and use of personal information collected in certain circumstances, for example when one visits our website, inquires about our services, reserves a room, makes a purchase, or calls us. Please take the time to read the following document, in which information regarding how Galtenberg**** uses this personal information, what kind of data is collected, how and to what purpose the data is used, with whom Galtenberg**** shares this information, and what measures Galtenberg**** takes to protect your personal data.
Your right to personal privacy and data protection is of the highest priority, and Galtenberg**** strives to protect these rights.
All obligations and responsibilities regarding data protection exceeding or in addition to this Privacy Statement will remain unaffected.
Galtenberg**** collects and uses your personal information in order to offer exceptional customer service, easy access to our website, and offer and provide optimal services. Furthermore, your personal information assists Galtenberg**** in informing you about our newest products and special offers and to keep you informed about other developments that we feel may interest you.
If you not interested in our new developments and/or would not like to receive information about our new products and services, you can inform us at any time.
There are many situations in which your personal information can help Galtenberg**** provide better service. That is why, for example, you are asked to provide information when you start a transaction. Only information relevant to the current situation will be requested. Normally this includes name, billing address, telephone number, e-mail address, preferred method of contact, and/or credit card information. Additionally, Galtenberg**** collects data for marketing research in order to better understand our clientele and offer appropriate services. Furthermore, Galtenberg**** collects customer activity data from our website. On the basis of this information, Galtenberg**** can assess which information is useful to our customers and which areas of our website and online services are of interest.
Galtenberg**** takes the protection of your personal information very seriously. Galtenberg**** promises you, that your contact information is never sold or passed onto other vendors. In order to provide you with exceptional service, Galtenberg**** may, under certain circumstances, give your information to legal individuals who are obligated to handle the information in accordance to the Privacy Statement. Under certain circumstances, it can be beneficial for Galtenberg**** to provide other companies (who are strategic partners with, or employed by Galtenberg****) with certain information so that they can provide you with services and products in the name of Galtenberg****. These companies can help us to process information, take reservations and orders, deliver products, administer and maintain customer data, offer customer service, evaluate interest in our products and services, conduct customer research, or complete polls regarding customer satisfaction. These companies are obligated to handle your personal information in accordance with the Privacy Statement in order to protect personal privacy. Furthermore, Galtenberg**** may be required by law or legal regulation to provide personal information.
Galtenberg**** takes precautions, including administrative, electronic, and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorized access, transmission, alteration, and deletion.
The website employs the industry-standard SSL (Secure Sockets Layer) encryption. Your personal information and credit card information required in internet transactions is thereby safeguarded.
You can also help us secure your information by following some simple steps. Change your password often using a combination of letters and numbers and make sure you are using a secured web browser.
Galtenberg**** has taken security measures to ensure that your personal information for the intended purposes is correct, complete and up-to-date. Naturally, you have the right to access and change your information at any time. You can help us by making sure your contact information and default settings are correct, complete and up-to-date. You may also receive a copy of your personal information by contacting us at the e-mail address mentioned below.
Like most websites, information requested by us is automatically collected and saved in a protocol. This information includes internet protocol addresses (IP addresses), type of browser used, internet service provider (ISP), reference and end pages, operating system, date and time, and click stream data.
In some of our e-mail notifications, Galtenberg**** uses the so-called "click-through URL", that is connected to contents on our website. When you use such a URL address, you pass through our web server before you land at the destination webpage. Galtenberg**** tracks these "click-through" data, to determine the interest in certain topics und to measure how effectively it communicates with our customers. If you would not like you information to be collected in this way, do not click on any text or graphic links in the e-mails.
Additionally, Galtenberg**** uses "pixel tags" (small picture files) that furnish information about which areas of the website the clients have visited or measure the effectiveness of the customer search requests on our site.
With help from pixel tags, Galtenberg**** can send e-mail notification in a format accessible by our customers. Additionally we can research if the e-mails were opened in order to help Galtenberg**** to only send e-mails that interest our customers.
As was already mentioned, Galtenberg**** takes your personal rights very seriously. So that the security of your personal information is ensured, all workers are given current instructions and the company takes strict security precautions to protect your personal information.
The website contains links to other companies. Galtenberg**** is not responsible for their personal privacy guidelines. Galtenberg**** recommends that you attain these companies' Privacy Statements.
If you have questions or concerns regarding the Privacy Statement, please feel free to contact us at the appropriate e-mail address (see below).
Naturally you can ask Galtenberg**** which of your data is or has been collected, where the data was collected, how it is used, and if it was shared with another company. Additionally, you can correct false information or delete incorrectly processed data. The terms of the Personal Privacy Law apply.
You can assert your right of disclosure, amendment, cancellation or blockage to the Galtenberg**** at any time. If you would like to assert your right, especially if you would like to repeal your consent for the future collection, storage and use of personal data by Galtenberg****, please send an email or letter to:
Up-dated: 03. March 2010
Privacy statement for the use of Google Analytics Remarketing
Our websites use Google retargeting technologies. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
This enables us to specifically address visitors to our websites with individual, interest-based advertising. The display of the advertisement is effected by means of a Cookie-based analysis of previous usage and surfing behaviour. To the best of our knowledge no personal data is stored in the process. For this purpose, a cookie is stored in order to collect anonymised data about the interests of users and thus individually adapt advertising to this information. These cookies are small text files, which are stored on your computer or mobile end device.
Privacy statement for Google AdWords / Conversion Tracking
This website uses the online advertising programme “Google AdWords” and AdWords conversion tracking. The cookie for conversion tracking is set when a user clicks on one of the ads delivered by Google. These cookies become invalid after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, we and Google are able to detect that the user has clicked on the ad and was redirected to this page. Every Google AdWords customer receives a different cookie. Cookies cannot be tracked via the websites of AdWords customers.
The information acquired through conversion cookies is used to compile conversion statistics for AdWords customers, who have opted for conversion tracking. The customers find out the total number of users who have clicked on their ad and have been redirected to a page with conversion tracking. However, the customers do not receive any information which could be used to personally identify users. Users who do not want to take part in tracking can easily deactivate the cookie for Google conversion tracking via their Internet browser under user settings. These users are not included in the conversion tracking statistics.
Use of Facebook Remarketing
This website uses the "Custom Audiences" remarketing function of Facebook Inc. ("Facebook"). This function serves to present interest-specific advertisements (Facebook ads) to visitors to this website within the framework of the visit to the Facebook social network. For this purpose, the Facebook remarketing tag has been implemented on this website. By means of this tag, when the website is visited a direct connection is created to the Facebook servers, whereby the respective Facebook server receives the information that you have visited this website and Facebook allocates this information to your personal Facebook user account.
More detailed information on the collection and use of the data by Facebook and on rights and opportunities in this regard for protecting your privacy can be found in the Facebook data protection policy at https://www.facebook.com/about/privacy/. Alternatively, you can deactivate the "Custom Audiences" remarketing function at https://www.facebook.com/settings/?tab=ads#_=_. To do so you must be registered with Facebook. (Source: www.trafficmaxx.de).